Gambling, Gaming & Technology Use
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Terms of Use (Registered Users)

Terms of Use - CAMH Media

Use of the Problem Gambling website ("Website"), mobile application ("Mobile Application") or community forum including discussion board(s) ("Community Forum")by you ("You", with references to and "Your" as applicable) is subject to acceptance of the following terms of use Terms of Use").Please read these carefully, and indicate Your acceptance of them on the registration page by clicking on the box that indicates You have read and agree to the Terms of Use.

We will refer to the Website, Mobile Application and Community Forum together as the "CAMH Media". The Community Forum is designed and intended for people who currently reside in the Canadian province of Ontario. The information may not be relevant to, or accurate for, people residing outside this province.

Appropriateness of Participation

As a condition of Your participation in the CAMH Media programs and activities, You agree to support CAMH's goals of civility and privacy. Postings in the Community Forum are governed by the Community Forum Etiquette Statement [] and must be appropriate. Any posting that demonstrate elements of the following will be deleted by the CAMH moderator, in his or her sole discretion:

  • Crude, profane or salacious language
  • Discrimination on any basis, including physical or mental disability, race, creed, colour, sex, country of origin
  • Is abusive or insulting to others
  • Is harassing, hateful or disrespectful
  • Is obscene or offensive
  • Does not reflect the purpose of the Community Forum set out above or the theme of the specific forum to which you are posting
  • Advertises websites, products or services without prior written approval from the staff of the Community Forum
  • Discloses the identity or personal information (including personal health information) of any person without their express consent
  • Might cause harm to someone's computer or communication system
  • Solicits for the purpose of research or publication without the prior written approval of the staff of the Community Forum
  • Is protected by copyright, unless you have received the written consent of the author and/or publisher and prior written approval of the staff of the Forum

The posting of objectionable material may be grounds for revocation of Your access to the CAMH Media.

Views Expressed are Those of Users

The CAMH Media provides various self-help tools for problem gamblers and their concerned significant others, and, in the case of the Community Forum may provide a venue for collaboration and communication for these users as well as problem gambling treatment and allied health professionals. The purpose of the Community Forum is to create and sustain an online community dedicated to providing an opportunity for users to exchange ideas, provide information, and facilitate general dialogue and opinions. As such, the content appearing in a Community Forum does not necessarily reflect the views of CAMH, and CAMH assumes no responsibility nor liability for the materials found in the Community Forum nor for any claims, damages or losses resulting from any use of this service or the materials contained therein.

Abusive Expressions or Inadvertent Disclosure by Others

CAMH is not responsible for the content of any postings by its users within the Community Forum. You specifically acknowledge that CAMH is not liable for the defamatory, negligent, inaccurate, offensive, or illegal conduct of users, links, or third parties and the risk of harm or injury from the foregoing rests entirely with You.


Links from the CAMH Media to other sites, where available, do not constitute an endorsement of these sites by CAMH. These links are provided as an information service only. It is Your responsibility to evaluate the content and usefulness of information obtained from such other sites.

Not Medical Advice

The content of the CAMH Media, including postings, messages, text, graphics, images, and other material contained on the Website and Community Forum ("Content") are for informational purposes only. By registering as a CAMH Media user, You are not a client of CAMH for clinical purposes and are not being offered direct clinical care by CAMH.

The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should always seek the immediate or timely advice of Your physician or other qualified health provider with any questions You may have regarding a medical condition. You should never disregard professional medical advice or delay in seeking it because of something You have read or seen in the CAMH Media, including the Content as described above.

Not Emergency or Crisis Care

The CAMH Media is not for emergency or crisis help.

If you require emergency help, contact your local emergency services: in Ontario, you can call 911 or go to your local hospital emergency room. You may also call Telehealth Ontario, a free 24/7 service of the Ministry of Health and Long-Term Care at 1-866-797-0000 (or for more information about how to speak directly with a registered nurse, visit them on-line at:

If you do not require emergency help, but you require information related to your gambling, contact a local crisis line: in Ontario, the Problem Gambling Helpline - 1-888-230-3505 or - provides information and referrals to help.

You agree that while CAMH does not monitor the CAMH Media 24/7. CAMH may use Your IP address and contact police in situations where it determines in its sole discretion that a posting in the CAMH Media constitutes a significant risk of serious bodily harm to You or others.

CAMH may also contact You by email for administrative purposes related to Your use of the CAMH Media.

Server Log Information that CAMH Gathers

CAMH web servers generate logs that may contain information about computers or devices used to access the Website or about general activity on the CAMH Media, such as the following:

  • Internet address of computer or device
  • Type of browser or other application used
  • The operating system of the computer or device
  • Web pages requested by users
  • Referring Web pages
  • Time spent on the site

CAMH Web server administrators may produce summary reports from these logs and share that information with CAMH Media content managers who typically use this information in aggregate to understand what pages are popular, how users are navigating to and within their site, and when their sites are used most frequently. While information in server logs generally cannot be used to identify individuals, You should be aware that such information inadvertently may be captured. CAMH Web server administrators also use logs for error identification and tracking, as well as audit purposes.

Cookies and Login Security

Cookies are small pieces of data stored by a Web browser on a user's computer. Cookies are often used to retain information about preferences and pages a user has visited. For example, when a user visits some sites on the Web, You might see a "Welcome Back" message. The first time You visited the site a cookie was probably stored on Your computer; upon Your return, the cookie is read again. You can refuse to accept cookies, and disable cookies and remove cookies from Your hard drive. Cookies are used so You will not have to repeatedly enter user names and passwords when You go to different parts of the Website.

Some sites require the use of cookies in order to access the site, such as website locations requiring "bluestem" authentication. CAMH web servers sometimes use cookies with websites that require online community members to log in with their CAMH-provided username and password. The user is required to enter his/her username and password in order to access certain Content in the Website.

CAMH Retention of Data

CAMH will indefinitely store all data contained on the CAMH Media for internal purposes. For greater certainty, You understand that CAMH will store all posts posted by users to the Community Forum, including any posts which have been deleted from public view (either by CAMH or as requested by the user).

Continuity of Data Provided

As a result of the dynamic nature of the Internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, pages, and files are reorganized. You expressly agree that use of the CAMH Media is at Your sole risk. CAMH does not warrant that the service will be uninterrupted or error free. The documents and related graphics published via the CAMH Media could contain technical inaccuracies or typographical errors. CAMH may make improvements and/or changes in the CAMH Media or programs described herein at any time.

CAMH Standard License Agreement Terms for Problem Gambling

The CAMH Standard License Agreement Terms for Problem Gambling found at [] are hereby incorporated by reference into these Terms of Use.

Contact information

For any questions or concerns about your profile at, contact the website administrator at .


By accepting these Terms of Use, You agree to assume liability for Your actions while using the CAMH Media; You will indemnify CAMH for any and all claims arising from its operation of the CAMH Media; You will abide by all policies applicable to the CAMH Media, as well as all applicable provincial and federal laws of Canada; You will limit CAMH's liability by agreeing that CAMH will not be responsible for any specific level of service, but, rather will provide service on an "as is, where is" basis; and You will provide that either You or CAMH may terminate this Agreement without prior notice.

If You do not agree to accept these Terms of Use, You may close this window now and stop the CAMH Media registration process. Once registered, Your continued use of the CAMH Media signals your acceptance of these Terms of Use.