Gambling, Gaming & Technology Use
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Terms of Use (General)

Terms of Use Self-Help Website

General viewing of the Problem Gambling Self-Help website ("Website") as an unregistered user is subject to acceptance of the following terms of use ("Terms of Use"). Please read these Terms of Use carefully. By continuing to use the Website, you ("You", with references to "Your" as applicable) agree that You have accepted these Terms of Use.

The Website may provide information and various self-help tools for problem gamblers and their concerned significant others, as well as collaboration and communication forums for these users as well as professional users. If You choose to participate in the collaboration and communication forums, You will be asked to agree to a further terms of use specific to those activities (including becoming a registered user of the Website, and related to the use of mobile applications and Community Forum discussion boards).


Links from this Website to other sites do not constitute an endorsement of those sites by CAMH. These links are provided as an information service only. It is Your responsibility to evaluate the content and usefulness of information obtained from other sites.

Not Medical Advice

The contents of the Website, including postings, messages, text, graphics, images, and other material contained on the Website ("Content") are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should always seek the immediate or timely advice of Your physician or other qualified health provider with any questions You may have regarding a medical condition. You should never disregard professional medical advice or delay in seeking it because of something You have read or seen on the Website, including the Content as described above.

Not Emergency or Crisis Care

The Website is not for emergency or crisis help.

If you require emergency help, contact your local emergency services: in Ontario, you can call 911 or go to your local hospital emergency room. You may also call Telehealth Ontario, a free 24/7 service of the Ministry of Health and Long-Term Care at 1-866-797-0000 (or for more information about how to speak directly with a registered nurse, visit them on-line at:

If you do not require emergency help, but you require information related to your gambling, contact a local crisis line: in Ontario, the Problem Gambling Helpline - 1-888-230-3505 or - provides information and referrals to help.

Server Log Information that CAMH Gathers

CAMH web servers generate logs that may contain information about computers or devices used to access the Portal website or about general activity on the Portal website, such as the following:

  • Internet address of computer or device
  • Type of browser or other application used
  • The operating system of the computer or device
  • Web pages requested by the user
  • Referring Web pages
  • Time spent on the Website

CAMH Web server administrators may produce summary reports from these logs and share that information with Portal website content managers. Website content managers typically use this information in aggregate to understand what pages are popular, how users are navigating to and within their site, and when their sites are used most frequently. While information in server logs generally cannot be used to identify individuals, You should be aware that such information inadvertently may be captured.

Cookies and Login Security

Cookies are small pieces of data stored by a Web browser on Your computer. Cookies are often used to retain information about preferences and pages You have visited. For example, when You visit some sites on the Web, You might see a "Welcome Back" message. The first time You visited the site a cookie was probably stored on Your computer; when You return, the cookie is read again. You can refuse to accept cookies, disable cookies, and remove cookies from Your computer hard drive.

Continuity of Data Provided

As a result of the dynamic nature of the Internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, pages, and files are reorganized. You expressly agree that use of the Website is at the Your sole risk. CAMH does not warrant that the service will be uninterrupted or error free. The documents and related graphics published on the Website or web server could contain technical inaccuracies or typographical errors. CAMH may make improvements and/or changes in the information and/or programs described herein at any time.

CAMH Standard License Agreement Terms for Problem Gambling Website

The CAMH Standard License Agreement Terms for Problem Gambling Website found at [] are hereby incorporated by reference into these Terms of Use.


By accepting these Terms of Use, You agree to assume liability for Your actions on the Website; You will indemnify CAMH for any and all claims arising from its operation of the Website; You will abide by all policies for the Website, as well as all applicable laws (including provincial and federal laws of Canada); You will limit CAMH's liability by agreeing that CAMH will not be responsible for any specific level of service, but, rather will provide service on an "as is, where is" basis; and You acknowledge that CAMH may suspend provision of the Website without prior notice.

If you choose not to accept these Terms of Use, you may close this window now and leave the CAMH Problem Gambling Website.