Gambling, Gaming & Technology Use
Knowledge Exchange

What Is Counselling?

Counselling is a place to talk about what is happening in your life. It is safe and private, and you won’t be judged. Problem gambling counsellors are specially trained to understand your difficulties. You decide with your counsellor how often you want help and what to talk about.

There is no shame in seeking help. It is the first step to regaining control of the problems that gambling has caused.

In Ontario, counselling is free to anyone affected by problem gambling—not just the person who gambles. In most areas, an agency that offers specialized counselling for problem gambling is available close to home. In addition, telephone counselling and a self-help guide are also available. You may also benefit from credit and debt counselling services, family counselling and other resources.

The Ontario Problem Gambling Helpline can link you to the support and resources you need. It is open 24 hours a day.

Some agencies offer evening and weekend appointments for face-to-face counselling. Counselling can be one-on-one, or with your partner or family. Group counselling may also be available.

Counselling is confidential, within legal limits. Your counsellor should explain these limits to you before counselling begins. He or she should also tell you what you can expect from counselling, and what will be expected of you.

Self-Help for Family and Friends
Does someone you care about gamble too much? With these interactive excercises, learn why they gamble and what you can do to help.
Gambling Quiz
Answering these nine questions will help you understand if gambling is having a negative impact on your life.
Self-Help for Those who Gamble
Do you gamble? These interactive tools will help you explore, cut down or stop gambling.
Monitor Your Gambling & Urges
Use this tool to keep track of when you gamble, or feel the urge to gamble. Mobile App also available.
Introductory Video
View a short introductory video to learn more about the Self-Help Gambling Tools.